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Easy ways to handle difficult people
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Cost €90.00 Duration 0.21 days Code SLEW
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What's this?
This course will give you the understanding on what triggers difficult behaviour and will teach you strategies to deal with this.
This short session will provide some fresh perspectives on what triggers difficult behaviour and will also help you with strategies for dealing with your own response to this as well as addressing this behaviour in others.
-Emotional triggers and what sets them off - Different personality types - Adapting your style and controlling your response
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