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New Manager

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Combined with

This course forms part of:

Level 3 Certificate in First Line Management accredited by the Chartered Management Institute
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Introduction to Supervision & Team Leadership

  • Duration:2 Days
  • Cost:€967 + VAT (Belfast €695)
  • Ref:ISTL

Gain practical skills to link management strategy and effective team performance

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Cost €967.00 Duration 2 days Code ISTL

Who is it for

The course is designed for newly appointed or soon to be promoted supervisors and team leaders. It's ideal for anyone new to managing other people who want to establish themselves in the role with confidence, credibilitiy and an awareness of their management style.

What is it about

You will learn how to motivate and develop your team to continuously improve performance whilst growing your own skills in dealing with difficult situations decisively. An awareness of current theory and practice combined with practical excercises during the course will give you confidence in your management style. You'll leave equipped with the skills to tackle the team leader role head on.

Course Overview

Stage 1 - The course
The modern supervisor


   

  •  The skills of an effective team leader
  •  Understand the supervisor's position within the organisation
  •  The responsibility and authority of a supervisor
  •  The five key areas of team supervision: lead; communicate; organise; plan; control 

      Effective team leadership
  • Meet the expectations of your team
  •  Leadership style and roles 
  •  Learn the GRIPS model of team leadership
  • Set SMART goals and objectives
  •  Appreciate the three key components of goal setting: task, team and individual 

      Develop your management style
  •  Learn different management styles for different situations
  •  Pinpoint your own management style and evaluate for effectiveness
  •  Time management - time bandits and prioritisation
  •  Delegation: structure, pros and cons, do's and don'ts

      Motivating and developing others
  •  Giving feedback, conduct and capability issues
  • Setting performance standards
  •  Practical exercises
  •  Difficult situations: assertive responses
  • Team roles
  •  Theories of motivation

      Stage 2 - MP3 Learning bites
      1) Inspiring your team
      2) Getting the best
      3) Delivering results

      Stage 3 - e-learning
       After you have attended the course, a modular e-learning programme will be delivered to   your inbox. These interactive, bite-sized follow-ups can be completed in your own time,   and will cement the learning from the course with further practical excercises related to   supervising your team.

    • What will I get out of it?

  •  An understanding of the roles and responsibilities of a supervisor
  • An understanding of authority and how to get it
  •  Models for effective leadership and the skills to apply them
  •  Techniques to get the best from other people
  •  Management approaches for difficult people and difficult situations
  • An understanding of the best way to delegate
  • Time management and ways to deal with time bandits
  •  Appropriate communication styles for diverse people and situations
  •  Skills to motivate others and lead your team to success
  •  A blended learning experience allowing you to continue to develop skills in the workplace
  • Recommended reading list

    • Endorsed by

    Institute of Leadership & Management

    Accredited by

    CIMA Mastercourses for CPD purposesACCA - counts towards CPD points

    Forms part of

    CertHE in Management in partnership with Royal Holloway, University of Ta' Xbiex

    Bolt-on MP3 training

    Bolt-on MP3 TrainingMore info >

    Special offer

    Save 10% when you book another person on the same course date

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