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Managing Diversity

Duration:1 Day
Cost:€454 + VAT
Ref:MDV

Leverage equal opportunities to add business value; learn your rights and responsibilities with the essential diversity course

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Cost €454.00 Duration 1 day Code MDV

Hear what people say

Who is it for

HR Professionals and Line Managers who want to gain a better understanding of diversity and who wish to discover how to add value to their business through their people.

What is it about

Managing diversity is about valuing the differences that people from varied backgrounds bring to an organisation, and nurturing these. This can drive improvements in customer care, and can also attract and retain talent. This course is concerned with recognising diversity as an opportunity and not a challenge.

Course Overview

Understanding diversity

Defining Diversity
The difference between diversity and equal opportunity
Diversity and Discrimination
Key issues affecting different groups in the organisation - education, employment, promotion prospects

Challenging prejudice and discrimination

Understanding stereotypes
Different cultures and their value to business
Assertiveness v's Bullying

Legal obligations and legislation

Employment Tribunals
Current legislation
- Race Relations Act,
- Sex Discrimination Act,
- Age Discrimination Act,
- Human Rights Act,
- Asylum and Immigration Act

Cultural Awareness

Communication Patterns across cultures
Negotiation Styles across cultures
Strategies for working more effectively with other cultures

Initiating and implementing change

Carrying out a diversity audit
Creating an inclusive culture - best practice guidelines for managers

Measuring Impact

Benchmarking and measurements of success

What will I get out of it?

The knowledge to leverage diversity for organisational success
An understanding of anti-discriminatory legislation
Harness the skills of all groups of people within the organisation
Confidence to deal sensitively with issues arising due to unfamiliar cultures
Guidelines for interacting effectively with those from other cultures
Promote a culture which encourages different groups to work together without prejudice
Best Practice for implementing diversity policies