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Stage 1 - the Course

The Management Role

• What is required of you as a manager
• Key skills of successful managers
• Understanding, assessing and adapting management styles
• Action-centred leadership

Team Dynamics

• Characteristics of an effective team
• Understanding team roles and identifying them within your team
• Team-Building
• Promoting Co-operative behaviour

Managing Team Performance

• Developing the team's strengths
• Setting targets and objectives
• The importance of equal stakeholding
• Dealing with conflict and difficult situations
• Effective communication within the team

Managing and Developing Individuals

• Evaluating individuals' strengths and areas for development
• Effective feedback
• Delegation as a development tool
• Motivation
• Coaching Skills

Stage 2 - MP3 Learning
Add to your knowledge and make the most of your 'dead-time' with our exclusive personal development trainings on MP3, free with this course:
Chapter 1: Inspiring your team
Chapter 2: Getting the best
Chapter 3: Appraising your staff

Stage 3 - E-Learning
After you have attended the course, a modular e-learning programme will be delivered to your inbox.These interactive, bite-sized follow-ups (completed at a time to suit you) will cement the learning from the course and allow you to apply your learning in practice.