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Purchasing & Procurement
Senior Manager/Director

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Practical Outsourcing

  • Duration:1 Day
  • Cost:€580 + VAT
  • Ref:CIMA311

Learn what works and what to avoid with this practical outsourcing course

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Cost €580.00 Duration 1 day Code CIMA311

Who is it for

Budget holders, analysts, finance managers and directors in companies considering outsourcing.

What is it about

There are a number of key things to get right to make outsourcing successful and the course gives you the opportunity to learn what works and what to ensure you cover.

A practical guide to outsourcing, built upon the speaker's experience, this course will help you to decide whether outsourcing is really the right solution, to set up the parameters needed for a successful conclusion and to identify the many pitfalls to avoid. The course covers vendor proposals and selection, performance level agreements, monitoring and termination, plus off shoring, liabilities, tax issues, risks including those to brand.

THIS COURSE IS RUN BY CIMA MASTERCOURSES

Course Overview

9.00 Registration and coffee
9.30 Start of course
Part 1 Introduction to Outsourcing Introduction
  • What is Outsourcing
  • What can be Outsourced
  • Reasons behind Outsourcing
  • Business Models
  • Business Differentiation
  • Outsourcing Decision Graph
  • Business Processing Exercise Outsourcing Opportunities and risks
Part 2 Reality of Outsourcing
  • Opportunity to Outsource
  • Business Cases
  • Looking at Processes Desired Outcomes
  • The 5 W’s - What Why When Who hoW
  • Important v not KPI’s
  • Penalties that do and don’t work
  • Consequences
  • Reversal
  • Change Exercise KPI’s, Measurements, Controls
Part 3 - Running a Cost Saving Project - Outsourcing
  • Establishing an Outsourcing Project
  • Basics
  • Charter
  • Communication
  • Resources
  • Stages of Project - Tollgates
  • Decision points
  • Reality checks Delivery
  • Setting Expectations
  • Clarity
  • Operational Definitions
  • Quality of Outsourced Processes Exercise Operational Definitions
  • Requesting Proposals from Vendors
    • stages
    • details
  • Selection of Supplier
  • SLA’s
  • Implementations
  • Control Reporting
  • Key mistakes made
Summary and Recap
5.00 End of course

What will I get out of it?

  • An outsourcing process methodology with concrete ideas on how to implement it, highlighting the vital factors.
  • 8 CPD hours (for non-CIMA members)

Accredited by

CIMA Mastercourses for CPD purposes

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